Terms of Service

Effective Date: February 12, 2025

1. Introduction

Welcome to DC Electrical. These Terms of Service ("Terms") govern your use of our website, services, and interactions with us. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. Services Provided

DC Electrical provides electrical services for residential and commercial properties, including but not limited to:

  • Electrical installations, repairs, and upgrades

  • Panel and wiring services

  • Emergency electrical repairs

  • Generator installation and maintenance

  • Smart home electrical solutions

  • EV charger installation

We reserve the right to modify or discontinue services at any time.

3. Quotes, Payments, and Billing

  • Quotes provided are estimates and subject to change based on project requirements.

  • Payment terms will be discussed before the start of any project. A deposit may be required.

  • Full payment is due upon completion of services unless otherwise agreed.

  • Late payments may be subject to fees.

For questions regarding billing, contact us at dustincrump@mydcelectrical.com.

4. Scheduling & Cancellations

  • Appointments are scheduled on a first-come, first-served basis.

  • Cancellations must be made at least 24 hours in advance.

  • Failure to cancel within 24 hours may result in a cancellation fee.

5. Warranties & Liability

  • DC Electrical guarantees workmanship for [Insert Warranty Period] from the service completion date.

  • Manufacturer warranties apply to installed parts and equipment.

  • We are not responsible for damages resulting from misuse, modifications, or tampering after service completion.

Limitation of Liability:
To the fullest extent permitted by law, DC Electrical is not liable for indirect, incidental, or consequential damages resulting from the use of our services.

6. Customer Responsibilities

Customers must:

  • Ensure access to the service area on the scheduled date.

  • Provide accurate information regarding electrical issues.

  • Notify us of any pre-existing issues that may affect the service.

Failure to comply may result in service delays or additional charges.

7. Emergency Services

Emergency electrical services are available based on availability. Additional fees may apply for after-hours or urgent requests.

8. Use of Website & Intellectual Property

  • The content on our website, including text, images, and logos, is the property of DC Electrical and may not be copied or distributed without permission.

  • You agree not to misuse our website or services, including unauthorized data collection or hacking.

9. Termination of Service

DC Electrical reserves the right to refuse or terminate service if:

  • A customer violates these Terms.

  • Unsafe working conditions are present.

  • Payment obligations are not met.

10. Dispute Resolution

Any disputes related to our services shall first be attempted to be resolved amicably. If a resolution cannot be reached, disputes will be handled under the laws of the state of Indiana.

11. Changes to Terms

We may update these Terms periodically. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised Terms.

12. Contact Us

For any questions or concerns about these Terms, contact us:

📍 DC Electrical
📞 Phone: (574) 500-7925
📧 Email: dustincrump@mydcelectrical.com
Address: 22345 Sommerset Place Blvd, Goshen, IN 46528