Privacy policy.

Privacy Policy

Effective Date: February 12, 2025

1. Introduction

Welcome to DC Electrical. Your privacy is important to us, and we are committed to protecting any personal information you provide. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, or contact us.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address when you request a service or contact us.

  • Billing Information: If applicable, payment details when you engage in transactions with us.

  • Communication Data: Information from emails, phone calls, and other messages exchanged with us.

  • Website Usage Information: We may collect non-personal data such as IP addresses, browser type, and cookies to improve our website’s functionality.

3. How We Use Your Information

We use the information collected to:

  • Provide electrical services and respond to inquiries.

  • Schedule and confirm appointments.

  • Send updates, invoices, and service-related notifications.

  • Improve our website and customer experience.

  • Comply with legal obligations and protect against fraudulent activities.

We do not sell or rent your personal information to third parties.

4. How We Protect Your Information

We implement security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We may share your information with:

  • Service Providers: Third parties that help us operate our business (e.g., payment processors, scheduling platforms).

  • Legal Requirements: When required by law or to protect our rights, property, or safety.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and track website performance. You can modify your browser settings to disable cookies, though some website features may not function properly.

7. Your Rights & Choices

You have the right to:

  • Request access to the personal data we have about you.

  • Correct or update your personal information.

  • Request deletion of your data (subject to legal and operational requirements).

  • Opt-out of marketing communications.

To exercise your rights, contact us at dustincrump@mydcelectrical.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services signifies your acceptance of any changes.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us:

📍 DC Electrical
📞 Phone: (574) 500-7925
📧 Email: dustincrump@mydcelectrical.com